Terms and Conditions

Welcome to Primary Care Financial LLC. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our website, submitting forms, or opting into our communications, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Business Overview

Primary Care Financial LLC is a modern CPA, bookkeeping, and fractional CFO advisory firm based in Royal Oak, Michigan. We provide proactive accounting strategy, financial planning, QuickBooks and NetSuite support, and CFO advisory services tailored to service-based businesses, including health and wellness practices, law firms, agencies, and growing small businesses.

2. SMS Program Description

Primary Care Financial LLC sends conversational, transactional, informational, and occasional promotional SMS messages to users who opt in through our website forms, scheduling tools, or other direct communication channels. These messages may include appointment confirmations, reminders, onboarding updates, consultation scheduling, financial service updates, and occasional business or marketing communications related to our services.

3. No Professional-Client Relationship

The information provided on this website is for general informational and educational purposes only. Accessing this website, submitting information through web forms, or communicating with Primary Care Financial LLC via email or text does not create a formal CPA-client or advisory relationship. A formal relationship is only established once a written engagement letter is signed by both parties.

4. Web Forms and User Submissions

When you submit forms on the Primary Care Financial LLC website (such as contact forms, consultation requests, or scheduling tools), you agree to provide accurate, current, and complete information. You agree not to submit any fraudulent, misleading, or unauthorized details. Phone number submissions and checkbox consents are handled separately to ensure explicit, uncoerced choice.

5. SMS and Text Messaging Program Terms

By providing your phone number and opting into text communications from Primary Care Financial LLC, you expressly consent to receive recurring SMS and MMS text messages from Primary Care Financial LLC at the mobile number provided. You must be 18 years of age or older to use this SMS service.

You can cancel the SMS service at any time. Just text "STOP" to 313-284-7002. After you send the SMS message "STOP" to Primary Care Financial LLC, Primary Care Financial LLC will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from Primary Care Financial LLC. If you want to join again, simply opt in again through the Primary Care Financial LLC website or forms and Primary Care Financial LLC will resume messaging you.

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or contact [email protected] or call 313-284-7002.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from Primary Care Financial LLC and to Primary Care Financial LLC. Message frequency varies depending on your engagement, appointment activity, onboarding process, and communication preferences. For questions about your text or data plan, contact your wireless provider.

6. Data Privacy and Messaging Consent Compliance

Primary Care Financial LLC takes subscriber data security seriously. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services necessary to deliver the SMS service.

Any personal information collected through the Primary Care Financial LLC messaging system is kept confidential and utilized strictly for the purposes to which you explicitly consented.

For more information regarding how Primary Care Financial LLC collects, uses, and protects your information, please review the Primary Care Financial LLC Privacy Policy:

https://www.pcfdetroit.com/privacy-policy

7. Intellectual Property Rights

All website design, text, custom graphics, logos, and materials are the intellectual property of Primary Care Financial LLC or its technology providers. Unauthorized reproduction, distribution, or modifications are strictly prohibited.

8. Limitation of Liability and Warranties

Primary Care Financial LLC offers this website on an "as-is" and "as-available" basis. Primary Care Financial LLC makes no express or implied warranties regarding website availability or uninterrupted function. To the maximum extent permitted by law, Primary Care Financial LLC shall not be liable for any direct, indirect, or consequential damages resulting from website use.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted according to the laws of the State of Michigan, without regard to its conflicts of law rules. Any legal disputes arising under these Terms must be resolved within the state or federal courts located in Michigan.

10. Contact and Support Information

Company Name: Primary Care Financial LLC

Location: Royal Oak, Michigan

Founder & Managing Partner: Steve Koch

Email: [email protected]

Office Phone: 313-241-0727